The Whistler Chamber is proud to launch a new Customer Feedback Program to help businesses measure and improve guest service.

Any customer or guest of a Chamber business can visit www.whistlerchamber.com, click on “Tell Us How We Did”, select the business name from a pull down menu and fill out a survey rating the employees on how well they connected, assisted and exceeded expectations. Once the survey has been submitted, the business will receive an email notification that their feedback report is ready to view.

Chamber businesses can maximize benefits from this free Program by:

• Placing the Point of Sale piece, mailed to all customer facing Chamber businesses on December 2nd, in a prominent location and directing their guests' attention to it; OR
• Sending out the downloadable pdf document to your customers and guests at the end of a transaction; Colour PDF – best for emailing / Black and White PDF – best for printing.
• Making your customers and guests aware that by completing the survey they are entering to win a $1000 shopping spree (which will come in the form of travelers cheques that can be used locally, nationally or internationally);
• Updating your member admin login and password so you can access the feedback reports easily.
• Visiting www.whistlerchamber.com and clicking on “Tell Us How We Did” to view the feedback report on which your employees will be measured.
• Discussing with your staff, ways you can Connect, Assist and Exceed customers’ and guests’ expectations.

Customer feedback is integral to our service philosophy of "Connect, Assist, Exceed" and to the Whistler Spirit Program as a whole. Thank you for embracing this Program and for your continued commitment to providing excellent service to each and every customer and guest.

For more information on the Customer Feedback Program, please email
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