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Testimonials

  

The ServeUs Challenge is great for employees, businesses and Whistler as a whole. But don't just take our word for it...

"The ServeUs Challenge has been an integral part of Ziptrek's customer services success. The program has allowed us to ensure that not only our guest service staff, but our entire operation is providing the best customer service possible. This is a great program and I recommend that any business who wants to measure their customer service experience should sign up." 

- Candice Rafter, Guest Service and Merchandise Manager of Ziptrek Ecotours

"Besides the fact I think that this is an incredible program.....it is wonderful for team building, we have great discussions on how we can improve. I sincerely hope that most of your members are participating. This program is a powerful service and will only help bring the business community closer together." 

- Wendy Wacko, Owner/Director of Mountain Galleries

"Every employee at the Sundial is here to learn and to become a better person through customer service and the ServeUs Challenge helps us accomplish that goal. We use this initiative as an HR tool to provide employee feedback and for employee evaluations."

- David Demers, Owner/Operator of the Sundial Boutique Hotel

"I think the program is very positive and helps us all learn and grow with the changes that are ahead." 

- Suzanne Johnston, Owner/Spa Director of Avello Spa

"We love that the ServeUs Challenge program provides our employees with the opportunity to see the service they provide from the guests perspective. It’s great that this program not only showed them how they can improve but also that it gave them positive comments on what they excel at. The prizes and recognition make it fun for our employees and the management enjoyed the weekly follow up and information. Our restaurant already uses comment cards but it was good to have another source of feedback because we always listen to what our customers and staff members have to say. We would not hesitate to enroll in this program again!"

- Marlys Clemiss, Owner/Operator of the Old Spaghetti Factory  

"Superior service is derived from consistency and consistency comes from continuous self assessment. The ServeUs Challenge provides service and product standard testing that ensures the highest quality of service is achieved by the Whistler’s hospitality industry." 

- Mark Herron, GM of the Four Seasons Resort Whistler

 

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