Service Strategy Training Tips

1. Teach your employees Whistler's Service Mantra - Connect. Assist. Exceed.
2. Participate in all three Service Strategy Programs: The Whistler Spirit Pass Program, the ServeUs Challenge and the Service Recognition Awards.
3. Get your staff to follow Whistler Spirit on Facebook to keep the momentum of the Spirit Sessions going all season long. By following us and participating in our Facebook contests employees are eligible to win big prize!
4. Read the Superior Customer Service: Strategies for Success article.
5. Show the Whistler Employee Service Videos to your staff or in your training.

The Whistler Chamber 'Connect. Assist. Exceed' Service Training Video

• Whistler Service Strategy Video - Connect. Assist. Exceed.

Whistler Employee Service Videos 

• Amy from Whistler Blackcomb - Give me a minute.
• Drew from Buffalo Bills - Making the impossible, possible.
• Josh the Customer Service Rep - Share your passion, share your knowledge.
• Josh the Customer Service Rep 2 - Leading the conversation.
• Josh the Liftee from Whistler Blackcomb - Rise to the challenge.
• Judy and Steve from whistler.com - Guest service is not a department its an attitude!
• Leslie from Zogs - The golden rule...
• Maria from the Delta -  It's all about attitude!
• Mark from Whistler Blackcomb - How to deal with a difficult guest...
• Matt from the Listel Hotel - No traffic on the extra mile.
• Wendy from Amos & Andes - Be you, be service!