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Tell Us How We Did - and Enter to Win a $1000 Shopping Spree!

Thank you for taking the time to give your feedback to one of our businesses. Your feedback helps us reach our goal of delivering exceptional guest service to each and every guest, and local, spending time in Whistler. Please note the business owner will receive the feedback you provide. (** required fields)

A. Shop Details

**Date & Time: Date: Time: or Not sure
**Name of Establishment:


or Other:
Shop Details:
**Name / description of the employee that helped you:


B. Connect

**When you arrived/contacted the business, were you acknowledged in a timely manner?: Yes   No   Didn't notice
**Did the employee who was helping you ask about your needs and point out products or activities that met your needs?: Yes   No   N/A
**On a scale of 1 – 10 how well did the employee connect with you during your interaction?:
1   2   3   4   5   6   7   8   9   10
Please enter any comments below:


C. Assist

**Did the employee who was helping you follow-up with you or ask if you had any questions after the initial interaction?: Yes   No   N/A
**Did the employee who was helping you confidently answer your questions?: Yes   No   N/A
**On a scale of 1 – 10 how well did the employee assist with you during your interaction?:
1   2   3   4   5   6   7   8   9   10
Please enter any comments below:


D. Exceed

**Did the employee who was helping you go out of their way to do more than what you asked for?: Yes   No   N/A
**If you encountered a problem did the employee politely and efficiently sort things out for you?: Yes   No   N/A
**On a scale of 1 – 10 how well did the employee exceed your expectations during your interaction?:
1   2   3   4   5   6   7   8   9   10
Please enter any comments below:


E. Overall

**How would you rate your overall satisfaction with the service that you received at this establishment?:
1   2   3   4   5   6   7   8   9   10
** Please describe anything else about your overall experience with this business that they should know about:
What else should the business owner know about (guest to staff ratio, cleanliness, staff appearance etc.)?:


F. Customer Profile

**Gender: Male   Female
**Age:



 under 20   31 – 35   46 – 50
20 – 25     36 – 40   51 -55
26 – 30     41 – 45   55 +
Enter to win the $1000 shopping spree by giving us your name and contact details in the box below.
The business owner may contact me:
I would like the Whistler Chamber to contact me: