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The Spirit Pass is back for the 2020/21 season!

Get your pass, have an epic time and build your résumé upskilling with the Whistler Experience Program!

 

 

 

Pricing & Essential Information

2020/21 Spirit Pass prices:

Adult (19-64): $1,273 CAD + tax

Teen (13-18): $719 CAD + tax

Senior (65+): $819 CAD + tax

 

Essential info if you had a Spirit Pass last year, in 2019/20:

  • You could utilize your 2019/20 pass holder credit towards a 2020/21 Spirt Pass until December 6, 2020. 
  • Member businesses who purchased passes in the 2019/20 season were also assigned a 20% credit for 2020/21 pass purchases up to the same number of passes purchased last year.
  • After December 6, 2020 you can still purchase Spirit Passes, but at the full rate listed above. Passes purchased after December 6, 2020 will not be eligible for any credit redemption.

Eligibility

Who’s Eligible for a Spirit Pass:

  • The Whistler Experience® is a customer service training and resort awareness initiative for employers and employees in Whistler.
  • Employers/Employees registered for The Whistler Experience® receive many benefits, the most popular of which is the discounted Whistler Blackcomb Spirit Pass.
  • All registered Members and employees must qualify for their Spirit Pass by completing a Whistler Experience® training session.
  • Businesses must be Whistler Chamber Members for their employees to be eligible to participate.

To learn more about Spirit Pass terms and conditions please see the Whistler Blackcomb website.

 

If you already bought a Whistler Blackcomb Unlimited Pass, Epic Pass or EDGE Card, you can switch to the Spirit Pass if eligible

If you meet the eligibility requirements you can exchange your Season Pass or EDGE Card for a Spirit Pass. Your payment on your initial product will be refunded at the time of the exchange and you will be either charged the balance or refunded the difference.

Spirit Pass Perks

The Spirit Pass is available throughout the 2020/21 winter ski season without price increases!

The Spirit Pass offers the same additional Whistler Blackcomb perks and benefits that the Whistler Blackcomb Unlimited Season Pass offers including:

  • 20% OFF on-mountain food
  • Up to 20% OFF shopping
  • 50% OFF lift tickets at other Vail Resorts destinations
  • 20% off fresh tracks breakfast
  • Peak 2 Peak 360 Pass for summer 2021
  • Plus, save on equipment rentals, tuning, lessons, heli-skiing, tube park & more

SPIRIT PASS PERK DETAILS

Once you register and select your Whistler Experience® training session, you will receive your Whistler Experience® number. Present your Whistler Experience® number to Whistler Blackcomb Guest Services to claim your discount.

 

Still have questions? Check out our WHISTLER EXPERIENCE & SPIRIT PASS FAQ’S page! 

Read the Spirit Pass cancellation policy and terms and conditions. 

The Whistler Experience® offers a growing range of programs and resources that support small business to create powerful service organizations. 

The Whistler Experience®

Since it’s inception, The Whistler Experience® has been a community-unified effort to help Whistler create outstanding service experiences. This award-winning service leadership program teaches teams how to plan for and deliver world class service by building powerful experiences for employees and customers.

Melissa Pace, CEO of the Whistler Chamber, recently caught up with Dr. Mark Colgate, Professor of Service Excellence at the University of Victoria, Gustavson School of Business. They talked about The Whistler Experience program in 2020/21 and how the pandemic changes the way we provide great customer service.

WHISTLER EXPERIENCE VIDEOS

Online training courses – online, on demand, on your time, at your pace

New to the program? Start Here -> Online Training: Whistler Experience – Ace the 3R’s

 

Already taken Ace the 3Rs? Progress here -> *NEW* Online Training: Whistler Experience – The Science of Service

New supervisor or manager -> unlock essential skills  -> Online Training: Whistler Experience – Management 101: Performance Management for New Leaders

 

Dive deeper into management essentials-> *NEW* Online Training: Whistler Experience – Conflict Resolution

Organizational leaders (and aspiring leaders) -> *NEW* Online Training: Whistler Experience – Unconscious Bias

 

Spirit Pass as a retention tool

Sample contracts for employers:

SAMPLE – SPIRIT PASS 50% PAID
SAMPLE – SPIRIT PASS 100% PAID

25,000 trained (and counting) – Since 2014
 

Implementation tools

E-Guides for employers:

Whistler Experience Implementation: 3Rs and TOFU
Recruitment & Retention Toolkit

You can also utilize the 11 week Ace the 3Rs Step by Step Plan, Ace the 3Rs STAFF ROOM POSTER and the Ace the 3Rs HANDOUT

The Whistler Experience® Program Benefits

We want to invest in your Whistler Experience®. The Whistler Blackcomb Spirit Pass is just one of many benefits. Attend your training and take advantage of the Spirit Pass, winter and summer activity benefits and discounted additional training.

The Spirit Pass – The 2020/21 Spirit Pass is $1,273 + GST.
This is the best deal in town for your annual ski pass.

The Spirit Transit Pass  – More savings added this year winter! As of November 1, 2020, a 6-month Spirit Transit Pass is only $220 and a 1-year Spirit Transit Pass is $410. Whistler Experience® participants get 1 month free with a 6-months pass and 4 months free with a 1-year pass (that saves you 30% over buying monthly passes)! To pick up your pass, bring your Whistler Experience number and ID to the Municipal Hall Customer Service desk located at 4325 Blackcomb Way (next to the RCMP and close to Town Plaza).

Awesome Activity Benefits
  • Meadow Park – Adult 6 month pass – $316.25; Adult one year pass – $538.75
  • Audain Art Museum – 10% off adult admission
  • The Adventure Group – 20% off: Vallea Lumina The Winter Journey, Winter Superfly Ziplines, Snowshoe tours and Snowmobile tours. Offer only valid mid-week. Blackout dates: Dec 19-Jan 3, Feb 12-21, Mar 13-28, Apr 2-5
  • Canadian Wilderness Adventures – 20% off full price snowmobile and snowshoe tours. Not valid with dining products. Excludes: Blackcomb & Callaghan products for dining, and dogsled tours.
  • Gibbons Whistler –
    Black’s Pub: $6 highballs, $6 local pints
    Tapley’s Pub: $5 Deep Cove pints & 25% off food
    Stonesedge Kitchen: $5 sleeves, $6 house wines, 15% off food
    The Longhorn Saloon: $15 jugs of beer, 25% off food, $8.50 double well drinks
    FireRock Lounge: Buy one get your next one on us
    Norman Rudy’s: $5 house wine, $5 draft, $5 well spirit
    The Raven Pub: 10% off food, $5 pints, $8.50 glass of house wine, $6 highballs
    Deep Cove Brewing: Complimentary tasting flight
    Garfinkel’s Whistler: TBC
    Buffalo Bill’s: 2 for 1 drinksHookup cards to be picked up at the Gibbons office in The Westin, #111-4090 Whistler Way. Enter through the Mountain Club entrance (the entrance inside the hotel). Masks are required inside the Westin and their office.
  • Ski Callaghan Seasons Pass: $349, Dual Area pass (Ski Callaghan & Lost Lake): $459 – email info@skicallaghan.com or call 1-877-938-0616

If you registered and qualified for The Whistler Experience®, you will receive your Whistler Experience® number.

To pick up your Spirit Pass, bring your Whistler Experience® number to Whistler Blackcomb Guest Relations.

To access all the other benefits,  present your Whistler Experience® number to any business that offers Whistler Experience® benefits to claim your discount.

 

Assess + measure progress

Secret Shopper Program – currently on hold due to Covid-19

Program Details

Reward your team

#TheMostStoked annual employee engagement campaign

#TheMostStoked

Turn training into a bonus

Sample contract for employers wanting to use training as a bonus

SAMPLE – TRAINING PAID

 Awards & Accolades:

 

The Whistler Experience is presented by:

 

 

 

The Whistler Experience™ is made possible with fee for service from funding the Resort Municipality of Whistler.