Invest in Your Team.
Elevate Every Guest Experience.
Great guest experiences start behind the scenes. Equip your winter staff with the training, confidence, and support to deliver when it matters most.
Check out the Whistler Experience program’s flexible, accessible training designed for real resort challenges!
Coming soon: Leadership training
Recommended for department heads, senior managers, business owners, and executives.
BIG service starts behind the scenes. This leadership-focused workshop helps organizations align around shared expectations, team culture, and operational consistency so employees are set up for success from day one. Ideal for leaders preparing teams for peak seasons and high-performance service environments.
Registration open soon….
WE Go BIG! (Online)
Recommended for all employees, especially new and seasonal staff
Discover what makes Whistler unique while building the confidence, local knowledge, and service skills needed to create memorable guest experiences. Through the BIG model—Belong, Initiate, Go Beyond—participants learn practical tools to thrive in both work and mountain life.
WE go BIG LIVE
Interactive, in-person experiences that bring learning to life.
– Kickstart your winter with energy, connection, and shared experiences that set the tone for the season. This in-person training brings Whistler’s culture, service standards, and community values to life through interactive activities, local voices, and the BIG model (Belong, Initiate, Go Beyond).
WE go BIG LIVE at Buffalo Bills
(in-person, 2 hours)
Recommended for newcomers
This casual, fun-filled evening combines practical BIG model exercises with a relaxed social atmosphere. Connect with colleagues, share stories, and build team energy through interactive activities while enjoying an included drink.
Wednesday, November 18, 2026 | 6:00 PM – 8:00 PM
Registration coming soon…
WE go BIG LIVE at The Rainbow Theatre
(in-person, 2 hours)
Recommended for newcomers
This casual, fun-filled evening combines practical BIG model exercises with a relaxed social atmosphere. Connect with colleagues, share stories, and build team energy through interactive activities while enjoying an included drink.
Thursday, November 19 | 6:00 PM – 8:00 PM
Registration coming soon…
WE go BIG Supervisor Training LIVE at the Squamish Lil’wat Cultural Centre
(in-person, 2 hours)
Recommended for supervisors and early managers
WE Go BIG! Supervisor Training gives Whistler’s leaders the practical tools to support their teams, address issues early, and stay steady when the pressure is on, in a way only an in-person experience can.
Tuesday, December 1 | 3:00 PM – 5:00 PM
Registration coming soon…
Thank you to our partners
Program Facilitator
Presenting Partner
Presenting Partner
Event Partner
Event Partner
Resort Partner
Training Partner
