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The Whistler Experience® Program 

The Whistler Experience® Program is a community-unified effort to help Whistler create outstanding service experiences and uphold Whistler’s reputation for incredible customer service. Since its inception in 2014, the program has trained over 25,000 Whistlerites, building powerful experiences for our workforce and customers alike.

This service leadership program teaches teams how to plan for, and deliver world class service with a suite of training courses, available online, on-demand, on your time.

But that’s not all.

Those who take part in The Whistler Experience® are eligible for exclusive benefits in both winter and summer, including the Whistler Blackcomb Spirit Pass (with it’s own list of benefits), Whistler Spirit Transit Pass, deals on adventure activities, cost savings on fitness programs and passes, access to affordable training and networking events and more!

Check out the full list of benefits below*. 

The Whistler Experience® Program Benefits

WHO'S ELIGIBLE?
  • Businesses must be Whistler Chamber Members for their employees to be eligible to participate.
  • All Employers/Employees registered for The Whistler Experience® receive many benefits, as outlined below.
  • All registered Employers/Employees must complete a Whistler Experience® training course to qualify for a Spirit Pass.
Skier riding down mountain on a sunny day blue skies and fresh powder kicking up behind

The Whistler Blackcomb Spirit Pass

The best deal in town for your annual ski pass. Available throughout the 2022/23 winter ski season without price increases!

2022/23 Spirit Pass prices:

  • Adult (19-64): $1,115 CAD + tax
  • Teen (13-18): $630 CAD + tax
  • Senior (65+): $717 CAD + tax

To learn more about Spirit Pass terms and conditions please see the Whistler Blackcomb website.

WINTER BENEFITS
  • 50% off lift tickets at other Vail Resorts owned and operated properties
  • 20% off Retail, select stores
  • 20% off Rentals
  • 20% off Food – On Mountain
  • 20% off Hot Drinks – On Mountain & Valley
  • 10-20% Off Tuning
  • 20% off tube park
  • $50 off lessons and camps
  • $100 off Whistler Heli-Ski
  • 50% off Sun Peaks
  • Lodging Ovations exclusive deals

*Winter 2022/23 benefits effective Nov 1, 2022 – May 31, 2023

SUMMER BENEFITS
  • 20% off Retail, select stores
  • 20% off Rentals
  • 20% off Food – On Mountain
  • 20% off Hot Drinks – On Mountain & Valley
  • Unlimited Summer Sightsee for Summer 2023
  • Discounted “Bring a Friend” P2P Pass
  • 25% off “Bring a Friend” Sightsee ticket
  • Discount on Bike Park Passes
  • Discounted Bike Park Daily Ticket Rate
  • Discount on select Bike Park lessons
  • 20% off Adventure Zone Passes
  • Lodging Ovations exclusive deals

*Summer 2023 benefits effective May 27, 2023 – Oct 31, 2023

Discounted Transit Pass

The Resort Municipality of Whistler, Whistler Blackcomb and the Chamber have partnered to offer Whistler Experience® participants special, discounted travel for 6-month and yearly transit via the Whistler Spirit Transit Pass!

The below promotional pass rates will be available from June 22 to October 31, 2022 so, get in quick!

  • Six-month: $132 instead of $220 (first 11 weeks free)
  • 12-month: $205 instead of $410 (first six months free)

To learn more about Whistler Spirit Transit Pass terms and conditions please see the RMOW website.

HOW TO REGISTER
  1. To purchase 6-month or 12-month Spirit Transit Pass, come visit the Customer Service desk at Municipal Hall between 8 a.m. and 4:30 p.m. Monday to Friday, excluding statutory holidays.
  2. You must present your Whistler Experience® number to claim your discount when purchasing your Spirit Transit Pass.
    1. One Spirit Transit Pass product per Whistler Experience year (ends August 31, 2023).
    2. Please read the Terms and Conditions for the 6- and 12-month passes.
  3. For employers wishing to purchase passes directly for their staff, please contact Emma DalSanto at edalsanto@whistler.ca.

Local Deals & Discounts

Whistler Experience® participants have access to a range of discounts and deals at Whistler businesses, including adventure activities, Arts & Culture experiences, health & wellness, and more!

PARTICIPATING BUSINESSES
  • Canadian Wilderness Adventures – 20% off full price snowmobile and snowshoe tours, excludes dining tours. Blackout dates: Saturdays, long weekends and December 22, 2022 – January 2, 2023. To book please contact the Adventure Desk at 604-938-1616 or adventuredesk@canadianwilderness.com. 
  • Ziptrek EcoTour – 20% off all Seasonal tours, Monday – Friday only. (Must bring Spirit Pass at time of purchase) Blackout dates: excluding long weekends, public holidays and December 17th, 2022 – January 2, 2023.
  • Meadow Park Sports Centre – Adult 6 month pass: $325.25; Adult one year pass: $553.50 – Contact Meadow Park Sports Centre with your Whistler Experience number ready at: 604-935-PLAY (7529)
  • 2022/23 Ski Callaghan Season Pass (Whistler Olympic Park & Callaghan Country): $383 + tax. To purchase, have your Whistler Experience number ready and contact Whistler Olympic Park at 604-964-0059
  • 2022/23 Dual Area Season Pass (Ski Callaghan & Lost Lake): $509 + tax. Available for purchase from November 1, 2022. To purchase, contact either Whistler Olympic Park at 604-964-0059 or Meadow Park Sports Centre at 604-935-PLAY (7529) with your Whistler Experience number ready
  • Yogacara – 15% off ten class pass. To purchase, email info@whistleryogacara.com or phone 604-935-2020. (Must bring Spirit Pass as proof of purchase on first class) 
  • Whistler Tasting Tours – 20% off tours running Sunday-Thursday (not including wine pairing). When booking please use promo code: spiritpass

  • Audain Art Museum – 10% off adult admission (Must bring Spirit Pass in person at time of purchase)

More questions? Visit our FAQ’S page

 

The Whistler Experience® Program

Registration open: Targeted launch-date mid-September. 

Stay tuned for more details and ensure you are the first to know when the time comes by signing up for our e-Newsletter

HOW IT WORKS
  1. The Whistler Experience® is a customer service training and resort awareness initiative for employers and employees in Whistler.
  2. Businesses must be Whistler Chamber Members for their employees to be eligible to participate.
  3. Register for the Whistler Experience® program, by creating an account (or login to your existing account), select, pay for and complete a Whistler Experience® training course.
  4. Once you have completed your training, you will receive a Whistler Experience® number via email (10 digit confirmation number).
    1. This number is specific to you and will give you access to all Whistler Experience® program benefits including Whistler Blackcomb Spirit pass.
  5. If you are taking advantage of Whistler Experience® program benefits:
    1. Spirit Pass: bring your Whistler Experience® number to Whistler Blackcomb Guest Services to purchase or pick up your pass.
    2. For all other benefits: present your Whistler Experience® number to participating businesses and organizations to claim your benefit.

Still have questions? Check out our FAQ’S

EMPLOYER RETENTION TOOLS

As a business owner, why not use The Whistler Experience® benefits as an incentive in recruiting, building and retaining your A-team!  Take a look at how the Whistler Experience® can help your business:

  • Develop knowledge and skills: Training is an investment in your brand. The Whistler Experience® will help you boost your brand with a strong service culture.
  • Increase employee retention: Surveys show that Whistler’s workforce want more training. The Whistler Experience® training is affordable, engaging and proven to work.

Here are a couple of sample contracts for reference if you are interested in using The Whistler Experience® training courses and other benefits including the Whistler Blackcomb Spirit Pass as incentives and/or bonuses:

Turn benefits into bonuses

Use The Whistler Experience® benefits as a tool to recruit and retain your A-team! 

SAMPLE – TRAINING PAID

Support our local community

When you take advantage of the Whistler Experience® benefits you’re supporting local businesses.  

SUPPORT LOCAL

Become a service PRO!

Learn the service steps of being Accountable, Bold, and Connected.

Summary Handout

*Please note The Whistler Experience® Program 2022/23 details, including benefits information, are subject to change. 

The Whistler Experience™ is made possible with fee for service from funding the Resort Municipality of Whistler.