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Whistler’s Doors Open Directory

Whistler’s Doors Open Directory from Tourism Whistler provides information for locals or visitors planning ahead. The directory provides up-to-date information on what is open in Whistler.

Guidelines for a Safe Restart

Whistler’s guidelines for a safe restart from the RMOW cover COVID-19 business best practices including core workplace guidelines and best practices for different sectors.

Mayor’s Video Updates

Stay up-to-date with the latest news from the Resort Municipality of Whistler, with Mayor Jack Crompton’s regular video updates.

How to Support Whistler Business

Here are a few ways you can show support to your favourite local businesses during COVID-19.

Member to Member Offers

Local businesses share offers with one another, to make things a little easier for our community during COVID-19.

 Financial Support

Find more information on financial support here: Canada’s COVID-19 Economic Response Plan: Support for businesses

Support for Businesses

Provincial (BC)
Canada Recovery Hiring Program

For businesses that have been hit hardest by the pandemic, hiring the workers they need to grow is a cost they may worry about taking on. The federal government wants these businesses to be able to recover and grow by hiring more people. The proposed Canada Recovery Hiring Program would provide eligible employers with a subsidy of up to 50 per cent of incremental remuneration paid to eligible active employees between June 6, 2021, and November 20, 2021.

More information is available here.

Temporary Wage Subsidy

The 10% Temporary Wage Subsidy for Employers (TWS) is a 3-month measure that allows eligible employers to reduce the amount of payroll deductions they need to remit to the Canada Revenue Agency (CRA). This only applies to the federal, provincial, or territorial income tax portion of the remittance.

The subsidy is equal to 10% of the remuneration you pay from March 18 to June 19, 2020, up to $1,375 for each eligible employee. The maximum total is $25,000 for each eligible employer.


CEWS is another subsidy available to employers

The Canada Emergency Wage Subsidy (CEWS) is a separate program that provides a 75% wage subsidy to eligible employers. If eligible, you may be able to take advantage of both the TWS and the CEWS. For more information see How the TWS and CEWS work together

More information is available from the Government of Canada, here.

Canada Emergency Rent Subsidy (CERS)

Canadian businessesnon-profit organizations, or charities who have seen a drop in revenue during the COVID-19 pandemic may be eligible for a subsidy to cover part of their commercial rent or property expenses, starting on September 27, 2020, until June 2021.

This subsidy will provide payments directly to qualifying renters and property owners, without requiring the participation of landlords.

If you are eligible for the base subsidy, you may also be eligible for lockdown support if your business location is significantly affected by a public health order for a week or more.

More information is available here.

Canada Emergency Business Account (CEBA)

Originally launched on April 9, 2020, CEBA is intended to support businesses by providing financing for their expenses that cannot be avoided or deferred as they take steps to safely navigate a period of shutdown, thereby helping to position businesses for successful relaunch when the economy reopens.

This $55 billion program provides interest-free loans of up to $40,000 to small businesses and not-for-profits.

Repaying the balance of the loan on or before December 31, 2022 will result in loan forgiveness of 25 percent (up to $10,000).

As of December 4, 2020, hard-hit small businesses and not-for-profits could be eligible for an additional $20,000 CEBA loan, on top of the $40,000 already available.

Applicants now have until June 30, 2021 to apply for a $60,000 CEBA loan or the $20,000 expansion at their financial institution.

More information is available on the official CEBA website, here.

Canada Emergency Commercial Rent Assistance (CECRA)
Regional Relief and Recovery Fund (RRRF)

WD’s Regional Relief and Recovery Fund (RRRF) aims to help western Canadian businesses cope with the financial hardship resulting from COVID-19.

Go to the eligibility criteria for:


Find out more.

Support for Women Entrepreneurs

On May 16, the Government of Canada announced an additional $15 million in funding to the Women Entrepreneurship Strategy (WES). The money will go directly to select organizations that are currently WES Ecosystem Fund recipients to help women entrepreneurs through the COVID-19 pandemic.

More information is available here.

Small & Medium Sized Business Recovery Grants
The Small and Medium Sized Business Recovery Grant program provides fully funded grants to businesses to ensure they have the support they need during and beyond COVID-19. Grants of $10,000 to $30,000 are available to small and medium sized B.C. businesses impacted by COVID-19. An additional $5,000 to $15,000 grant is available to eligible tourism-related businesses. The program runs until August 31, 2021 or until the funds are fully expended, whichever comes first.

Learn more about the grants here

Launch Online Grant Program
The Launch Online Grant program provides funding to B.C.-based business to create an online shop or an online booking system and/or improve their existing online operations to attract new local customers and expand to new markets. The grant will pay for up to 75% of eligible expenses, up to a maximum of $7,500 per business. 

Learn more about the application here

Circuit Breaker Business Relief Grant
The Circuit Breaker Business Relief Grant provides fully funded grants to hospitality, fitness and accommodation businesses impacted by the March 31, 2021 Provincial Health Officer (PHO) orders and the April 23, 2021 Emergency Programs Act (EPA) order.
Grants of $2,000 to $20,000 are available to hospitality, fitness and accommodation businesses impacted by the March 31, 2021 Public Health Officer orders on gatherings and events and liquor and food serving premises, and the April 23, 2021 EPA order on travel.

Learn more about the Circuit Breaker Relief Grant  here

Bill Relief
Wage Support

BC Increased Employment Incentive 

The increased employment incentive allows employers to apply for a one-time tax credit. The credit is 15% of the amount that the employer’s total eligible remuneration for all eligible employees in the qualifying period exceeds the employer’s total eligible remuneration for all eligible employees in the base period.

BC Employer Training Grant

Under the C19 Impacted Worker Training Stream, employers may receive 100 percent of eligible costs, up to a maximum of $10,000 per participant per fiscal year.

Employers are eligible to receive up to $300,000 per fiscal year (April 1 – March 31). All costs are to be paid for in full by the employer. Before reimbursements are made, receipts will be used to verify that participants do not pay for training or any training-related expenses.

Paid Sick Leave

Workers will soon have access to three days  of paid sick leave related to Covid-19. Employers will be required to pay their full wages before being reimbursed by the Province up to $200/day for each worker.

Learn more here


Support for Individuals & Families

Provincial (BC)
Employment Insurance (EI)

As of September 27, you may be eligible for EI if you:

  • were employed for at least 120 insurable hours in the past 52 weeks
  • received the CERB, the 52 week period to accumulate insured hours will be extended
  • stopped working through no fault of your own
  • have not quit your job voluntarily
  • are ready, willing and capable of working each day (EI regular benefits)
  • are temporarily unable to work while you care for someone else or yourself (EI maternity, parental, sickness, compassionate care, and family caregiver benefits)

If you are eligible for EI benefits, you will receive a minimum taxable benefit at a rate of $500 per week, or $300 per week for extended parental benefits.

Apply to EI

Canada Recovery Benefit (CRB)
Canada Recovery Sickness Benefit (CRSB)
Canada Recovery Caregiving Benefit (CRCB)
BC Recovery Benefit

The BC Recovery Benefit, a one-time, tax-free payment of up to $1,000 for eligible families and single parents and up to $500 for eligible individuals. You have until June 30, 2021 to apply.

Apply for the BC Recovery Benefit

Bill Relief
ICBC COVID-19 Rebates

ICBC customers will receive one-time rebates averaging $190 this spring – their part of approximately $600 million saved due to a major decrease in crashes and costs as the COVID-19 pandemic took hold.

Learn more about eligibility

ICBC Payment Deferral

ICBC is providing some relief to their customers during these challenging time. If you are on a monthly Autoplan payment plan, and are facing financial challenges due to COVID-19, you can defer* your payment for up to 90 days with no penalty.

Apply for ICBC Payment Deferral


BC Hydro

BC Hydro is offering a number of programs available to help you get back on track, reduce your electricity costs, and avoid disconnection of your service.

Learn more about BC Hydro’s programs here



Covid-19 & BC Tenancies

The rent increase freeze has been extended to December 31, 2021.

Annual rent increase notices with an effective date after March 30, 2020 and before January 1, 2022 are canceled. Do not pay the increased amount.

  • This rent increase freeze does not include commercial tenancies, non-profit housing tenancies where rent is geared to income, co-operative housing and some assisted living facilities

Learn more about Covid-19 and tenancies here



Resources from BDO

BDO has 3 Tax alerts that provide further details on these two subsidies (subject to Royal Ascent pending at time of release) and the Canada Emergency Business Account:

BDO also have a useful summary of all federal and provincial programs (and tax deferrals) as of the date of the presentation.

 Safety & Expectations

Businesses must continuously revisit their COVID-19 safety plans. WorkSafe BC’s COVID-19 Safety Plan should be your master document. Safety plans should be constantly reviewed as things evolve.

The RMOW also has a guide on COVID19 Guidance and Support for Whistler Businesses, as well as the COVID-19 business best practices page.

WorkSafe BC

All employers must demonstrate that they can operate safely, and are required under the Workers Compensation Act to ensure the safety of their employees at work.

WorkSafeBC will be there to help all local businesses, non-profits and organizations, and will work with employers and workers through educational materials, consultation, and workplace inspections to help you restart safely.

Employers are required to:

Sectors that have operated during the pandemic may need to update their COVID-19 Safe Plans to fit with updated Health and Safety Guidelines, best practices and resources.

For resources, visit the WorkSafeBC website or call WorkSafeBC’s Prevention Information Line at 1-888-621-7233.

The BC Chamber with your Sea to Sky regional Chambers partnered with WorkSafeBC to provide this webinar on workplace health and safety during COVID-19.

Business Travel & Events

As of March 13, 2020, the Government of Canada advised Canadians to avoid non-essential travel outside of Canada until further notice.

 Webinars & Virtual Events

Click on the videos below to browse the category playlist and find videos about the topics your need support with.


COVID-19 Business Support

CEO's Weekly Update for Whistler Biz

Advocacy in Action

 Stay Informed


Health Updates

Stay up-to-date on the rapidly evolving situation, by frequently checking provincial, national and international websites:

Business Support

These excellent resources from Canadian organisations will keep you informed, and will help to make business easier for you:

 COVID-19 Blog

Is your business’ COVID-19 safety plan up to date?

Is your business’ COVID-19 safety plan up to date?

Is your business' COVID-19 safety plan up to date?  UPDATE: February 10, 2021 Melissa Pace, CEO of the Whistler Chamber of Commerce, met virtually with Chris Back, OHS Consultation & Education Services at WorkSafeBC, and Arun Subramanian, Director, Industry Health...

Welcoming the New Cabinet Ministers

Welcoming the New Cabinet Ministers

ADVOCACY IN ACTION Welcoming the New Cabinet Ministers December 18, 2020 On November 26, Premier John Horgan announced a new slate of cabinet ministers who will lead BC through the second wave of the COVID-19 pandemic, as well as the economic recovery. This week the...

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