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The Secret Shopper Program: Your secret for customer service excellence
Does it seem like customers are more demanding than ever? If so, it’s not just you. One recent survey found that 87% of support teams in 2024 said that customer service expectations have...
What you missed at the Business Lunch: Mental Health in the Workplace presented by BDC
Panelists from left to right: Katie Thompson of the Four Seasons Resort and Residences Whistler; Sarah Lloyd of BDC; Lisa Coulter of Whistler Community Services Society. On Thursday, April 25, more than 100 Whistlerites gathered at the Hilton Whistler Resort and Spa...
Whistler Chamber Advocacy in Action: Focus on Function
Advocacy in Action: Focus on Function April 11, 2024 The Whistler Chamber headed south of the village to hear what’s on the mind of businesses in Function Junction. Many thanks to the businesses who attended and to the Whistler Brewing Company for hosting us, keeping...
All Candidates Meeting Wrap Up – Federal Election
The Whistler Chamber in partnership with Arts Whistler and the Pique Newsmagazine recently hosted the Whistler All-Candidates meeting ahead of the Provincial Election. The video recording is available to view now.
COVID-19 Provincial Economic Stimulus – Letter to Minister of Finance
During these unprecedented times, the Whistler Chamber continues to work hard to advocate for YOU, our Members. This week we sent a letter to Minister of Finance, Carole James, regarding the COVID-19 Provincial Economic Stimulus and the pressing issues…
Pulse Check Survey Provides New Business Impact Data
The results are in! The Whistler Chamber and the BC Chamber of Commerce have collaborated to collect and provide information to government, from businesses of all sizes within our community. Information gathered will inform a holistic approach between government and society in acting on the COVID-19 pandemic…
An Entrepreneur’s Guide to Working from Home
Some of us entrepreneurs and ambitious humans thrive off of having a busy schedule that is filled with meetings, events and deadlines. Although a lot of us love the rush and feeling of busyness, it’s safe to say that we have all fantasized about slowing down, hitting pause or just being able to work from home…
Business in the Time of COVID-19
About a year ago, the Whistler Chamber team began planning sessions to create the vision for our 5 year strategic plan. One of the pillars of that plan is Community of Practice. Now, at the time I don’t think we ever expected this would be where 2020 would take us…
How to Lead When Nobody is Left
In the past weeks COVID-19 has left a significant impact on the World, but particularly the Hospitality & Tourism Industry has been majorly hit. Flights have been grounded, hotels and restaurants shut down and many people have been laid off or lost their jobs altogether…
Support for Business and Not-For-Profits
Today, Prime Minister Trudeau announced four measures to further support business and not-for-profits who are struggling in the face of COVID-19 pandemic. In brief: The wage subsidy has been increased from 10% to 75% for qualifying businesses, back dated to March 15, 2020.
The Latest on Immigration Issues and COVID-19
Travel to Canada by land and air is restricted to Canadian citizens, permanent residents and their immediate family members with a few exemptions. Foreign workers who have a work permit or have been approved (before and after the travel ban was implemented) to work…
BC Government Listens to Urgent Business Feedback
As you may know, today the BC Government announced a COVID-19 Action Plan, which includes $5 billion allocated for programs that support businesses, workers, and economic recovery. We know you’re eager to gain more clarity on how to access these initiatives, and the province will provide these details soon…
The Big Shift
The Big Shift March 23, 2020 By: Michelle Ratcliffe, Whistler Chamber, GM We have crossed a threshold. Sure, life altering shifts are not new. Individually, we have all navigated uncharted waters and gleaned lessons from life’s paradigm shifts. But what’s...
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